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RETURNS AND REFUNDS
If you are a consumer and you change your mind or for any other reason you decide you do not want to keep a product, you can notify us of your decision, return the product to us and receive a refund. Please contact us in writing to tell us by sending an email to firstname.lastname@example.org.
You must return the Products with the original packaging and the return order label to us at your expense within 14 calendar days of the purchase date, ensuring that you obtain proof of posting for your own records. Note that if you fail to package the goods adequately to avoid damage in transit or fail to take reasonable care of the goods we might not be able to accept the return. Otherwise, on receipt of the goods in undamaged condition we will refund the full purchase price to the card or method you originally used for the purchase.
The address for return of the goods is: Skinny Erics Ltd, 16 Felted Street, London, E9 5LT.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 16 Felstead Street, London, LND, E9 5LT, United Kingdom.
Items offered on our website are only available for delivery to addresses within the UK.
Estimated delivery time is 3-5 working days from the date of purchase. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.